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53-MH819@emailagent.maxhire.netDate: 2008-11-26, 12:43PM CST
IMMEDIATE NEED!
Alarm Monitoring Operator 1st shift/3rd shift Northbrook, Illinois
Provides prompt and accurate resource to alarm signals received at the National corporate office contact center.
ESSENTIAL DUTIES AND RESPONSIBILITIES
** Responds to residential and commercial alarm signals, based on established company policies and procedures, when they are triggered and appear on the CRT.
** Dispatches security or emergency personnel, if applicable, to premises after receiving an alarm.
** Interacts with customers, customer's emergency contacts and emergency dispatchers in responding to residential and/or business alarms signals.
** Establishes and maintains rapport with fire, medical, and law enforcement agencies throughout the United States.
** Understands and uses correct interdepartmental procedures and policies when interfacing with other departments within the company.
** Performs miscellaneous duties as directed by supervisor.
QUALIFICATIONS
** Previous security (or tech support) dispatch, (ADT, Honeywell, E911, Police, Fire etc.)
** Excellent PC skills, especially with Word and Excel.
** Ability to multi-task and prioritize.
** Experience handling multiple lines and phone calls.
** Strong written and verbal communication skills.
** Show initiative and good decision-making skills.
** Customer service savvy and follow through with customers and vendors.
** Good typing skills for accurate documents and data entry
** MUST BE FLUENT IN ENGLISH AND SPANISH
EXPERIENCE AND EDUCATION
** IT, Clerical, secretarial, data entry, and customer service background
If you are interested in the position or have any questions, please email resumes to 53-MH819@emailagent.maxhire.net
Learn more about Jobco, view other job openings and submit a resume online at
http://www.maxhire.net/cp/?E55468361D43515B775013653E57526A
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Jobco prides itself at finding and presenting qualified candidates who meet client needs and exceed their expectations. Employee satisfaction is the secret to our success and we are committed to helping our candidates in their career search and development. Due to our flexible placement options and job coaching, candidates who start contract work often begin satisfying and rewarding careers as permanent employees.
* Location: Northbrook, IL
* Compensation: $13- $16
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.